Last revised: May 14, 2026 · Effective immediately
Kudos is a Slack application developed and operated by Crowdlinker Inc. ("Crowdlinker", "we", "us", or "our"), a product and engineering studio based in Toronto, Canada. These Terms of Use govern your access to and use of the Kudos Slack app and the informational website at kudos.crowdlinker.com (collectively, the "Service").
In these Terms of Use, "you," "Customer" (with respect to an entity), or "Authorized User" refers to any individual or entity using the Service, including any employee, representative, consultant, contractor, or agent authorized to access and use the Service on behalf of a Customer.
The Service is offered subject to acceptance of all terms contained herein, together with any other operating rules, conditions, policies, and procedures published at the Website by Crowdlinker from time to time (collectively, "Policies"), including our Privacy Policy. These Terms of Use and all Policies are collectively referred to as the "Agreement."
The Service is available only to individuals who are at least 18 years old, acting for themselves or as an authorized representative of a business entity or organization. Crowdlinker may refuse to offer the Service to any person or entity and may change its eligibility criteria at any time in its sole discretion.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF USE, OR IF YOU ARE NOT ELIGIBLE OR AUTHORIZED TO DO SO, THEN DO NOT INSTALL, ACCESS OR USE THE SERVICE. INSTALLING KUDOS IN YOUR SLACK WORKSPACE OR OTHERWISE ACCESSING OR USING ANY PART OF THE SERVICE CONSTITUTES ACCEPTANCE OF, AND CREATES A LEGALLY ENFORCEABLE CONTRACT UNDER WHICH YOU AGREE TO BE BOUND BY, ALL OF THE TERMS OF USE, WITHOUT MODIFICATION.
THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 15) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
We may translate this Agreement into other languages for your convenience. Nevertheless, the English version governs your relationship with us, and any inconsistencies among the different versions will be resolved in favor of the English version. We may also update the Agreement from time to time. If we materially update any portion of the Agreement, we will notify you at the email address provided in your Account profile, or by other reasonable means (for example, by posting a notice on our website) before the update becomes effective. We will also post the updated Agreement in its original location marked with the new date. Your continued use of the Service after we publish or send a notice about our changes to these Terms means that you are consenting to the updated terms.
From time to time, at our sole discretion, Crowdlinker may make all or any part of the Service available only to registered users. The registration process may require you to provide your name, company name, address, telephone number, email address and certain additional information. An account registered with Kudos is referred to as an "Account."
If you are registering an Account as an administrator on behalf of a business, organization or other legal entity, (a) you represent and warrant that you have the authority to legally bind that entity and to grant us all permissions and licenses provided in this Agreement; (b) the words "you" and "your" used in this Agreement mean both the entity and you as an individual Authorized User; (c) you are responsible for administering access to the Services by adding and removing Authorized Users; and (d) you shall not allow access to or use of the Services by anyone other than Authorized Users.
Authorized Users agree to: (a) not share your Account or transfer any part of it to anyone else; (b) provide accurate, current and complete information during the registration process and keep your Account up-to-date; and (c) keep your password secure and confidential. We reserve the right to refuse registration of, or cancel passwords that we deem inappropriate. You agree to notify us immediately of any unauthorized use of your Account and are responsible for anything that happens through your Account prior to closing it or reporting misuse to us. Customer is responsible for Authorized Users' compliance with this Agreement, including ensuring that Authorized Users maintain the confidentiality of their credentials.
You consent to our using the email address you provide in your Account to send you Service-related notices, including any notices required by law. We may also use your email address to send other messages, such as changes to features, special offers, or newsletters. If you do not want to receive such messages, you may unsubscribe as directed in the applicable communication.
We grant you a limited, non-exclusive, revocable, non-sublicensable, non-transferable license to use and access the Service, subject to the terms of this Agreement. Your use of the Service includes the right to access all functionality made available to you.
We may enhance and modify the Service and introduce new features from time to time, and will provide you with notice of any changes that materially affect the Service, unless such changes are of a minor nature with no material effect on our obligations. To the extent we make available new or different features or enhancements, we may market these separately. You agree that we shall not be liable to you or any third party for any modification of the Service in keeping with this section.
As a condition of your access to the Service, you promise not to use the Service for any purpose that is unlawful or prohibited by the Agreement, or any other purpose not reasonably intended by Crowdlinker, including the following:
You shall not use, or encourage, promote, facilitate or instruct others to use the Service for any illegal, harmful or offensive use, including:
You shall not transmit, store, display, distribute or otherwise make available any content through the Service that:
The Service may permit you to link to other websites and services, and other websites may contain links to the Services (collectively, "Third-Party Links & Ads"). Third-Party Links & Ads are not under Crowdlinker's control, and Crowdlinker is not responsible for the accuracy, legality, appropriateness or any other aspect of their content or function. We provide access to Third-Party Links & Ads only as a convenience and do not review, approve, monitor, endorse, warrant, or make any representations with respect to them. You use all Third-Party Links & Ads at your own risk. When you click on any Third-Party Link or Ad, the applicable third party's terms and policies apply.
Certain elements of the Service may be provided by third parties ("Third-Party Services"). Your use of any Third-Party Services is subject to the terms of service governing those services. We are not responsible for any interruptions or issues with the Service caused by Third-Party Services, and make no representation or warranty regarding Third-Party Services. Your dealings with Third-Party Services are solely between you and the applicable providers. You agree that we are not responsible for any loss or damage relating to your dealings with Third-Party Services.
Your interactions with other Service users are solely between you and such users. You agree that we are not responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Service user, we are under no obligation to become involved.
By using the Service, you grant us, our affiliates, and any Third-Party Services providers a limited, non-exclusive, royalty-free, worldwide, sublicensable license to use and access all non-public content provided by you to us ("Customer Data") as necessary to provide the Services to you, solely for your benefit and subject to the terms of this Agreement, including our confidentiality obligations. We will use commercially reasonable administrative, physical, and technical safeguards to secure Customer Data from accidental loss and from unauthorized access, use, alteration or disclosure. We recommend that you maintain copies of Customer Data.
You are solely responsible for Customer Data, including its accuracy, quality, integrity, and reliability, and for ensuring you have the authorization needed to use it. You represent and warrant that you or your Authorized Users own or have the necessary permissions to use, and authorize the use of, the Customer Data as described herein.
We have the right to remove or disable access to any Customer Data through the Service as needed to (a) operate, secure and improve the Services; (b) ensure Authorized Users' compliance with the Agreement or Applicable Law, or comply with an order or requirement of a court, law enforcement or other governmental body; or (c) as otherwise set forth in this Agreement. You agree to cooperate with us in good faith in any investigation we choose to undertake.
We may monitor use of the Service and use the data gathered in an aggregate and anonymous manner, including to compile statistical and performance information related to the provision and operation of the Services. You agree that we may use and publish such statistical and use data (the "Crowdlinker Data") provided that it does not incorporate any Customer Data or identify you. We retain all intellectual property rights in the Crowdlinker Data.
As between you and Crowdlinker, we (or our licensors) own all copyrights, trademarks, service marks, trade names, trade secrets, and other intellectual and proprietary rights throughout the world associated with Crowdlinker, the Website, Content and all other aspects of the Service (with the exception of Customer Data). Unless expressly authorized by Crowdlinker in writing, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from the Service. You may print or download one copy of the Content for your internal records, provided that you retain all copyright and other proprietary notices. Systematic retrieval of data or other Content to create or compile a collection, database or directory without written permission from Crowdlinker is prohibited.
As between Crowdlinker and you, you own the Customer Data. You grant to Crowdlinker and our third party providers a worldwide, non-exclusive, royalty-free, non-transferable, sublicensable license to use, reproduce, distribute, modify, perform and display the Customer Data solely in conjunction with the provision of the Services under this Agreement. We agree not to disclose or make available Customer Data to third parties other than as needed to perform the Service or as otherwise provided in this Agreement. Additionally, you grant us the right and license to use your trade names, trademarks, service marks, logos and other indicia to identify you as a Crowdlinker customer.
If you submit, upload or otherwise disclose information, data or content of any kind (including any feedback related to Crowdlinker's business) through the Service, you hereby: (a) grant Crowdlinker, its affiliates and our successors and assigns a perpetual, irrevocable, non-exclusive, royalty-free license (with right to sublicense) to use, reproduce, display, perform, adapt, modify, distribute and otherwise exploit such content in any form and for any purpose; (b) represent and warrant that you own or control all rights to such content and that its use by Crowdlinker will not infringe the rights of any third party; and (c) agree that such content will not be treated confidentially by Crowdlinker.
Crowdlinker and you agree to maintain the confidentiality of all Confidential Information disclosed to one another under this Agreement, and to use Confidential Information only as specifically permitted by the terms and conditions of this Agreement. "Confidential Information" means information, in whatever form, not generally known or readily available to the public, and proprietary and confidential to the disclosing party, including, with respect to Crowdlinker, the Crowdlinker Data and all non-public features of the Service; and with respect to Customer, Customer Data. Confidential Information does not include any information that was previously known to the receiving party. Notwithstanding the foregoing, we reserve the right to disclose any information as necessary to satisfy any applicable law, legal process or governmental request.
Crowdlinker may remove any Content or disable the Service (or terminate your access to all or any part of the Service) at any time, with or without cause, with or without notice, effective immediately. You may discontinue using the Service and uninstall Kudos from your Slack workspace at any time. Upon any termination or discontinuance, you will immediately cease using the Website, Content and other aspects of the Service.
We may temporarily or permanently suspend access to the Service with respect to Customer or an Authorized User if we suspect in good faith that Customer or an Authorized User is engaged in any conduct in violation of this Agreement. In the event we suspend Customer's Account, all associated Authorized User Accounts will be likewise suspended.
Upon termination or expiration, we shall have no obligation to maintain or provide any Customer Data and may thereafter, unless legally prohibited, delete all Customer Data in our possession or under our control. If we have suspended your Account for a violation of this Agreement, you are not entitled to a restoration of your Account or any of your Customer Data. All sections of this Agreement which by their nature should survive termination will survive, including confidentiality obligations, indemnification, warranty disclaimers, and limitations of liability.
THE WEBSITE, CONTENT AND OTHER ASPECTS OF THE SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. NEITHER CROWDLINKER NOR ITS AFFILIATES REPRESENT OR WARRANT THAT: (A) THE SERVICE WILL BE TIMELY, ACCURATE, COMPLETE, RELIABLE OR CORRECT; (B) THE SERVICE WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (C) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (D) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (E) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICE IS VOLUNTARY AND SOLELY AT YOUR OWN RISK.
IN NO EVENT SHALL CROWDLINKER OR ITS AFFILIATES (OR OUR OFFICERS, DIRECTORS AND EMPLOYEES) BE LIABLE CONCERNING THE SUBJECT MATTER OF THIS AGREEMENT, REGARDLESS OF THE FORM OF ANY CLAIM OR ACTION (WHETHER IN CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), FOR ANY (A) MATTER BEYOND OUR REASONABLE CONTROL; (B) LOSS OR INACCURACY OF DATA, LOSS OR INTERRUPTION OF USE, OR COST OF PROCURING SUBSTITUTE TECHNOLOGY, GOODS OR SERVICES; (C) INDIRECT, PUNITIVE, INCIDENTAL, RELIANCE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS, REVENUES, PROFITS OR GOODWILL), OR (D) DAMAGES, IN THE AGGREGATE, IN EXCESS OF US$100, EVEN IF CROWDLINKER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS ARE INDEPENDENT FROM ALL OTHER PROVISIONS OF THIS AGREEMENT AND SHALL APPLY NOTWITHSTANDING THE FAILURE OF ANY REMEDY PROVIDED HEREIN.
SOME PROVINCES, STATES AND OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
You agree to defend, indemnify and hold harmless Crowdlinker, our affiliates, officers, directors, employees and representatives from any and all claims, actions, demands, damages, liabilities, regulatory proceedings, costs (including settlement costs), and expenses (including reasonable outside attorneys' fees and costs) arising from or in connection with (a) your use or misuse of the Service; (b) your access to or use of Third-Party Services; or (c) any other party's access and use of the Services with your unique username, password or other appropriate security code. Crowdlinker reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with Crowdlinker in asserting any available defenses.
Crowdlinker makes no representation that the Service is accessible, appropriate, or legally available for use in all locations worldwide. If you access or use the Service from outside Canada, you do so at your own initiative and risk and are solely responsible for compliance with applicable local laws.
This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflicts of law principles.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
We are available at hello@crowdlinker.com to address any concerns you may have regarding your use of the Service. Most concerns may be quickly resolved in this manner. You agree to use best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations, which shall be a precondition to either party initiating a lawsuit or arbitration.
If we do not reach an agreed-upon solution within thirty (30) days from the time informal dispute resolution begins, then either you or we may initiate binding arbitration. All claims arising out of or relating to this Agreement (including its formation, performance, and breach), the parties' relationship with each other, and/or your use of the Services shall be finally settled by binding arbitration administered on a confidential basis under the Arbitration Act, 1991 (Ontario), with arbitration to take place in Toronto, Ontario, Canada. The arbitrator shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of this Agreement. The arbitrator's award shall be in writing, binding on the parties, and may be entered as a judgment in any court of competent jurisdiction.
To the extent permitted by applicable law, you and we each agree that any arbitration or claim shall be conducted in our respective individual capacities only and not as a class action. You and we each waive the right to file a class action or seek relief on a class basis where such waiver is enforceable under applicable law. If any court or arbitrator determines that this waiver is void or unenforceable, the arbitration provision set forth above shall be deemed null and void in its entirety with respect to that claim.
Notwithstanding the above, either party may seek relief (a) in Ontario's Small Claims Court for disputes within the monetary jurisdiction of that court; and (b) for any disputes relating to intellectual property rights, obligations, or infringement claims.
Any claim or cause of action arising out of or related to use of the Service or this Agreement must be brought within one (1) year after such claim or cause of action arose, or be forever barred, to the extent permitted by applicable law.
You and we expressly consent to the exclusive jurisdiction and venue of the courts of the Province of Ontario for any litigation that is not resolved through arbitration or small claims proceedings under this Agreement.
Crowdlinker and you recognize that this Agreement is subject to, and intended to comply with, applicable law. Use of the Service is not authorized in any jurisdiction that does not give effect to all provisions of these Terms of Use.
If you have a question or complaint regarding the Services, please reach us at:
Please note that e-mail communications will not necessarily be secure — do not include credit card information or other sensitive information in your correspondence.
Contact CrowdlinkerThis Agreement contains the entire understanding between Crowdlinker and you relating to the subject matter herein and supersedes all prior oral or written agreements between us. You may not assign or transfer your rights and benefits under this Agreement without our prior written consent, but we may assign or transfer this Agreement without restriction. No waiver, amendment, modification or addition to this Agreement shall be valid unless in writing and signed by both you and us. In the event any provision of this Agreement is determined to be invalid by a court of competent jurisdiction, such determination shall in no way affect the validity or enforceability of any other provision herein. Crowdlinker and Customer are independent contractors, and this Agreement does not create a partnership, joint venture, employment or agency relationship between Crowdlinker and Customer or any Authorized User.